Fulfilment Services

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What is a Fulfilment Service?

A Fulfilment Service is one in which a distribution company picks and packs orders received from customers and despatches them to the clients’ customers.

What is ‘Order Processing’?

Order processing refers to a service provided by a distribution company in which they receive orders direct from the clients’ customers before picking.  The distribution company will invoice the clients’ customers and carry out a credit control function.

How do you control stock?

Stock is managed through the use of an industry-leading warehouse management system.

What happens if you receive damaged stock from our suppliers?

The outer packaging of goods-received is checked for any obvious damage. Any clearly-damaged items are isolated, photographed and reported to the customer. More in-depth quality control can be carried out by arrangement with the customer.