Following our annual audit, we are pleased to confirm that we have been awarded continued accreditation to this internationally recognised standard. ISO 9001 is all about maintaining quality throughout the organisation. Procedures are documented so that everyone knows exactly what is expected of them. Every year the Company goes through an extensive audit process to ensure that the procedures are relevant and are being adhered to. Review meetings take place to monitor performance to look at ways in which we can continually improve.
We are grateful for the assistance of consultant Graham Wing who, once again, guided us through the review and audit process. We would highly recommend his services to any company that is serious about quality and improvement of service.
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